FAQs

We only make beauty products we think should exist! Before Araceli Beauty, we noticed many people were confused about how to use makeup and that premium and affordable products simply were not available in the beauty space. After years of dedication, we launched in 2018 as an online, direct-to-consumer brand. Our focus is on budget-friendly, cruelty-free, high-quality products that are easy-to-use and accessible to everyone!

To help expedite the process, please provide your order number along with the order recipient's full name when you email us! General questions and concerns: hola@aracelibeauty.com

Occasionally, couriers update the shipping status to "Delivered" before the package actually arrives. In these cases, your shipment should arrive the next business day.

Yes! Sí! Oui! 好的! Worldwide shipping varies by country. A shipping estimate will be given during checkout before payment.

Thank you for your interest! We’re grateful for the overwhelming support, but we’re unable to process PR requests at this time due to the high volume of messages. The best way to catch our eye is to use our products on Instagram and TAG US! We love seeing your creativity through tagged photos and are always on the lookout for new artists to collaborate with. Thanks so much for your support!

Yes! All Araceli Beauty products are certified cruelty-free. We never test on animals. Pepe wouldn’t approve!

Shipping within the USA is a flat rate of $4.99. Enjoy FREE shipping on orders over $60 (excluding sales tax or shipping costs) within the USA. Worldwide shipping rates vary by country.

Currently, our products are sold exclusively at aracelibeauty.com

We process and ship orders on the same or next business day, Monday through Friday. Orders placed from Friday evening through Sunday will be processed Monday morning.

All emails and updates are sent to the email address provided during checkout. Feel free to contact hola@aracelibeauty.com if you have questions.

Uh oh! If a product arrives damaged, we’ll replace it upon receiving the package. Please email photos of the damaged item, including the packing slip, to hola@aracelibeauty.com

Due to health and safety standards, we cannot accept returns once your order has been processed. Unprocessed orders are eligible for a full refund. If you wish to cancel your order or have any questions please email us at hola@aracelibeauty.com.